Bajaj Finserv Ltd., one of India’s leading financial services companies, is looking for a dynamic and results-driven Assistant Manager (Debt Management Services – Consumer) for its Roorkee branch. This is an excellent opportunity for professionals with 2-3 years of experience in debt collection, financial operations, and customer service.
Key Responsibilities
📌 Achieve Collection Targets
- Ensure timely and efficient debt recovery to meet branch collection goals.
- Manage collection agencies and executives to optimize recovery rates.
- Maintain a balance between collections and cost-effectiveness.
📌 Legal & Compliance Adherence
- Ensure all collection activities comply with legal guidelines and Bajaj Finserv’s Code of Conduct.
- Prevent fraudulent collection practices and enforce ethical standards.
📌 People & Relationship Management
- Lead and motivate collection executives and agencies for maximum efficiency.
- Build strong customer relationships and ensure a positive resolution experience.
- Negotiate effectively to minimize bad debts while maintaining a professional approach.
📌 Performance Monitoring & Process Improvement
- Track and analyze collection performance to drive continuous improvements.
- Utilize data-driven strategies to optimize cost-effectiveness in debt recovery.
- Implement best practices to enhance the efficiency of the debt management process.
Who Should Apply?
✔ Graduates/Postgraduates with 2-3 years of experience in debt management, collections, or financial services.
✔ Strong people management, negotiation, and leadership skills.
✔ Ability to analyze data, manage teams, and drive results in a fast-paced environment.
✔ Working knowledge of legal compliance and financial operations.
Why Join Bajaj Finserv Ltd.?
✅ Work with one of India’s top NBFCs, known for its rapid growth and innovation.
✅ Competitive salary and career growth opportunities in the financial services sector.
✅ A high-performance environment that encourages leadership and results-driven professionals.
✅ Opportunity to develop skills in financial operations, customer service, and debt management.
If you have the expertise and passion for driving debt recovery operations, this role at Bajaj Finserv Ltd. (Roorkee) is the perfect career move for you! 🚀